SmartIPTVPro
BackGUARANTEE

Refund Policy

24h Guarantee

Satisfaction guaranteed or refund within 24 hours

Fast processing

Requests processed within 24-48h

Simple and easy

Contact WhatsApp support

24-hour money-back guarantee

We offer a 24-hour refund guarantee on all our subscriptions. If you are not satisfied with our service within the first 24 hours after activation, you can request a full refund.

Refund conditions

To be eligible for a refund:

  • The request must be made within 24 hours of purchase
  • The service must have a technical problem that we cannot resolve
  • Credentials must not have been shared with third parties

Non-refundable cases

  • Request made after 24 hours
  • Problem due to your Internet connection
  • Incompatibility with your device (check compatibility before purchase)
  • Sharing credentials with third parties
  • Abusive use of the service

How to request a refund

  1. Contact our support via WhatsApp
  2. Provide your order email and reference
  3. Explain the reason for your request
  4. Our team will process your request within 24-48h

Refund timeline

Once the request is approved, the refund will be made within 5-10 business days via the same payment method used for the purchase.